Diary: Many paths lead to the flat

A simple question has gr2009 in gutefrage.net: "Hi, how can I cancel my current flat and 2 new flats book?". On it, there are many answers.

Personal: The BASE shop

The advantage of BASE shops is obvious: I can ask all questions directly and can get them immediately answered. All changes will be confirmed in writing on the ground. Unfortunately is not a BASE shop just around the corner.

By phone: Hotline

66306 Number you can reach the BASE hotline, where changes can be done. Flats to or withdraw is not a problem here, you can ask for the status of his contract and the booked flats. These calls are free of charge and to use a so-called voice dialog system.

The hotline for problem cases, under the number 0163-1140, is, however, subject to a charge; Here is advise you personally. From the BASE, a call network costs 99 cents.

Easy: Per SMS

Also you can send an SMS to the number of 66306. The answer is then also via SMS. The text is standardized for each operation as follows:

STATUS*: then you will receive the status of his contract and the posted rates

INTERNET S*: how to book the Internet flat S for 5 euro per month and 50 MB with maximum speed

INTERNET*: this is the Internet flat for 10 euro and 500 MB

INTERNET L*: 15 euro and 1 GB to reduce the speed

INTERNET XL*: 20 euro and 5 GB up to the limit of throttle

BASE*: this is the BASE flat for 10 euro per month in the E-plus network make calls and send SMS

Festival network*: in the fixed network calls for 10 euro per month

ALLNET50*: for 5 Euro 50 inclusive minutes to all networks

ALLNET200*: for 20 Euro 200 minutes to all networks

ALLNET500*: 500 minutes to all networks for 30 euros

ALLNET*: endless calls to all networks for 50 euro

SMS*: send SMS to all networks for 10 euro

Online: The circle of friends

If one logs on to the website of BASE in the circle of friends, you can view its flats and their status online and withdraw to new or old. There are also many interesting actions and profits.

Note: Deadlines

At any time, you can purchase new flats. The invoice is calculated pro rata to the end of the month for the first month from the time of booking. Then will be charged per calendar month. Cancel can flats only at the end of the calendar month. The notice period is one week before the end of the month.

* legal information

Gerald
BASE Ambassador

Image source: BASE / base.de

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